Tuesday, July 15, 2008
Thursday, June 12, 2008
Healthcare is so hard to find
I have taken a violent dislike to health care agent assigned to me because he doesn't use Please and Thank You in any of his texts to me. Also, he uses txtspk. And, despite telling him that I will not be sending any sensitive information by fax, he still insists that I do so. We haven't sealed the deal yet and I do not want to have to deal with him in the future in the event *knock on wood* I have to use the card. I can already foresee that he won't be as solicitous as my insurance agent. So how does this work? Can I pull out my application with him and have another agent process it without any fallout?
Thursday, May 8, 2008
Monday, May 5, 2008
Grumpy Dispatch from Hanoi
Apparently, the people who use Hostelworld are easily pleased. Otherwise, they wouldn't have given high points to Hanoi Guesthouse for service. The staff assured us by email that our booking was okay and that they were sending an airport car for us, which was important because it was our first time to go to Vietnam. Since our plane was coming in at midnight, we didn't want to deal with taxis through the unfamiliar streets of Hanoi. When we got there, there was no hotel pickup. We waited two hours and nothing! We even tried calling Duong Manh Tien, which was the name on the emails from the hotel but he wasn't answering. It was too late to find another hotel so we took a taxi. The kind airport guard negotiated with a taxi for us and made sure we got a reasonable rate. Initially, the drivers wanted to charge us US$20-30! You could almost hear the horror in the airport guard's voice. Finally, he found us one that charged only US$15, which was reasonable, given how far the airport was from the city center.
Our taxi had a difficult time finding Hanoi Guesthouse which was hidden in the side streets in a not so savory area of the city. Then when we got there, the hotel staff told us that they were fully booked despite confirming our reservation through email twice! Instead, they brought us to a sister hotel several buildings away. When we got to Hanoi Phoenix, to our horror, we were expected to climb up several flights of stairs to the 6/F to our room. We were exhausted from the trip and the wait at the airport, it was 3 am in the morning, we had been up for nearly 19 hours, and there was no elevator. Worse, when we tried to complain about the shabby treatment to the staff, he laughed at us.
If it hadn't been 3 am, we would have walked out then and there. You can be sure we spent our first morning looking for better accommodations and checked out of there the first possible moment.
Hanoi Guesthouse's business model sucks. Not only did they fail in their promise to pick us up, but they also booked us in a different hotel which was not part of the plan. It's hard to trust a business that violated our expectations several times: first, by failing to send a taxi when they said they would; second, by failing to provide us with a room despite assuring us that we had a reservation; third, by getting us to book in a different hotel when our expectations were that we were going to be staying with them. We had no idea about the other hotel, what its amenities were and whether it would fit our budget. True enough, walking up to a 6/F room with only a flimsy door lock and no chain on the door was not part of our plans.
What this budget hotel did to us so ruined our first day that it spoiled our happy expectations of Vietnam and almost made us want to go back home. Certainly, not the best way to promote the tourist industry, buggers! If you promise something, make sure you fulfill your promise. Otherwise, tell the customer that you won't be able to give what they ask. If you had treated us right, we would have stayed all of six days. Instead, you only got our custom for one night, and you can be sure that I will not be recommending your hotel to any of my family or friends.
PS. It happened to them too!
Saturday, April 26, 2008
Slight Detour
Haven't been blogging as I have been busy organizing a trip to Vietnam next month. I haven't booked a hotel yet as the reviews on Hostelworld and Asiarooms are paralyzing me. Why are there so many unhappy people with their hostels? How can I be sure that where I'm staying will be clean, safe and honest? I can't and the internet is not helping!!! I've quit looking at the sites that cater to tourist and resorted to looking at people's blogs and Flickr accounts for a more honest assessment of the country and the accommodations. And apparently, nobody thinks to post a breakdown of their expenses. It's so hard to anticipate how much I'll be spending, and I don't really want to depend on my card. One thing, though: I've decided not to book through third-party websites and just email the hotel directly. I don't feel comfortable giving my credit card information online, and if I can pay in cash, so much the better. If I feel that I should quit the hostel after only a night, at least they won't be able to charge me additional fees except for what I'm willing to hand them.
Pictures when I return.
Sunday, April 13, 2008
Thursday, April 10, 2008
$40!
I earned $40 turking for the past two days. Whooop! Most of it were from the Are These Items Different hits which at one time reached 130,000, which is one of the highest in recent history. Checking to see if all those batteries and cables and screws were different nearly drove me to tears, but look! Shiny! *points at $40*
Of course, I am a mere amateur next to my fellow turkers. One was able to wipe off 12,000 hits for the past week. At $0.01 a hit, that's $120 right there. Over 1/8 of my target!
I know I could be making a lot more money out of this. Of course the money is better now that I have DSL. I still remember when I was trying to do this via dial-up. Not only was my internet connection sooooo slow, there were too few hits. Before a page even loaded to let me accept the hit, it was already gone. It took me the whole 4 hours allocated to me by Castingwords to download their transcription hits, much less transcribe them.
However, I have a real life job and if I don't do my job, I will rue more than the loss of $0.01.